Review of BGO Casino

About BGO

BGO, a real-money online casino, is owned by BGO Entertainment, a UK-based company founded back in 2012. BGO itself was founded later that same year with the goal of providing bingo and casino game content to the world – at least where online gambling was allowed. The site offers familiar games and real cash casino betting. There is a huge selection of games, new promotions quite regularly, a loyalty program, and some of the best customer support in the industry.

Some users have qualms with the casino and their service, specifically surrounding customer support hours and the lack of cash incentives, but otherwise the casino is running smoothly and effectively.

When You Visit BGO

BGO is an incredibly clean, active looking website. The image on their homepage offers daydreams of flying on a private jet, the idea of owning luxury vehicles and a mansion paid off with winnings from gambling in online casino games. Those are dreams that are achievable. The site lists their most recent winners, most of whom have acquired tens of thousands of euros in winnings.

Their most popular games are at the forefront of their homepage, allowing interested users the opportunity to view some of their offerings. You can explore the various blackjack, roulette, and general casino games to get a better look. Titles like Starburst, Wheel of Fortune, and Land of Gold stand out amongst the hundreds of titles.

Bonuses and Free Spins at BGO Casino

Like most online casino websites, BGO makes sure to promote their current bonuses and free spins for newcomers to the casino gaming world. Upon registering a new account, players will receive 20 free spins, a 200 percent extra bonus on their first deposit, and access to the hundreds of casino games listed.

To receive your 20 free spins, users are only required to register their account and activate it. No deposit is required, which allows anyone the opportunity to try out the service. You can also receive 180 free spins of a total of nine days when you make any deposit into your account.

Speaking of deposits, BGO is offering up to 100 euros completely free when you make your very first deposit. That is around four times higher than some similar online casino websites currently available.

Their loyalty store is worth mentioning. Players will collect points over time, mostly through playing various games in the casino, and can then spend those points on bonuses. The more points you earn, the faster your withdrawals will be processed by the company. It pays to continue playing over time.

Mobile Casino at BGO

Most online casino websites have begun offering mobile support so their community can enjoy casino games and blackjack, amongst others, on smartphones and tablets. BGO is no different, thankfully. They clearly state their support for mobile users on their homepage. This allows everyone to hook themselves up while on the go and try out a few games via the mobile site, which is suited to most smartphones currently available.

Everyone has their own preference and some will want to play their casino games from the comfort of an armchair or while riding on a plane across the country. BGO has no qualms about allowing these users such an opportunity, which is a welcome site when many sites are foregoing such an option in an effort to bolster their desktop application and service.

Deposits and Withdrawals

Deposits are currently handled completely under your account, where you may use a Visa, MasterCard, PayPal, Paysafe, Neteller, or Skrill account to insert any amount of money you see fit to continue playing. As mentioned previously, you can receive significant bonuses for depositing money and gambling on the various games. With most deposits, BGO will offer up to 100 euros for your first deposit. That is not an insignificant amount to scoff at.

As for withdrawals, it currently takes around 24 hours for the casino to complete a withdrawal request. That timeframe can be cut down to 12 hours, then to 8, then 6, and finally to just 4 hours after you level up with their loyalty rewards program. Most will find themselves waiting, however.

Support and Customer Service

The support and customer service department for BGO has received some criticism for their lack of early morning support. Their official hours are currently 8.30am to midnight, Monday through Sunday. That is quite a significant chunk of time where you can receive help from a real human being on the other end of the line.

Most will communicate through email. BGO has set up a query form to request help on any subject. However, the casino does recommend users check their commonly asked questions within the Frequently Asked Questions section, which is actually quite comprehensive. In said FAQ, the casino covers most major issues, including withdrawals, deposits, and any information you could need on bonuses and how they work.

Overall, BGO is one of the better online casino businesses currently working day and night across the world. Their bonuses are top tier, their games are ahead of the industry, and their service, while some may call it questionable, is asking rather helpful. Having actor Verne Troyer as the face of your company certainly helps relate to customers and their love of celebrities, too! New players can’t go wrong, especially after receiving such a significant welcome bonus for simply signing up a new account.